AI Terms Glossary: Key AI Concepts You Should Know
The conversations floating through the tech sphere can be largely incomprehensible without a background in specific fields. Neural networks, deep learning, and something called “explainable AI.” If you feel lost, don’t worry, you’re not alone....The Role of Chatbots in Enhancing Customer Experience: A Deep Dive
Improving the customer experience has become a focal point for organizations that strive to stand out in today’s globalized market that is continuously evolving. Consumers require seamless, instantaneous, and personalized solutions to their problems, so companies have...
Tackling Low Conversion Rates: A/B Testing Strategies Fueled by AI-Based Insights
For every $100 spent on driving traffic to its website, the average e-commerce business loses $98 due to low conversion rates. Let that sink in for a moment. Imagine the potential revenue growth if you could capture even a fraction of those lost opportunities. No...Why Support Bots Can’t Keep Up: The Case for E-commerce Specific Chatbots
To succeed in today’s market, e-commerce businesses need to provide exceptional customer service and seamless shopping experiences across multiple channels. Businesses are addressing this shift by deploying chatbots to handle customer interactions. Gartner forecasts...
