In this age of information, data is wealth. According to a recent study, about 0.33 zettabytes (one zettabyte is equal to a billion terabytes or trillion gigabytes) of data are being created every day. With colossal amounts of data being created daily, collecting and...
Chatbots have become a necessary addition to virtual platforms in almost every way. From handling customer queries to providing data and insights for businesses, AI chatbots and the benefits they provide are becoming the need of the hour. A study by Uberall shows that...
Incorporating chatbots in your business provides abundant advantages, beginning with customer service and lead generation to making conversions and closing deals while enhancing your company’s brand and positive image. Over 80% of customers have reported a...
What is CRO? Conversion Rate Optimization (CRO) is a systematic approach to improving the percentage of website visitors who take a desired action, such as making a purchase, signing up for a newsletter, or filling out a form. It involves analyzing user behavior,...
A wave of eCommerce has been growing exponentially over the past decade, bringing with it an influx of online customers. Along with it, the need for effective customer service, support, and engagement has become more essential than ever before. With traditional...
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