


AI Chatbots and 8 Recent Customer Service Trends of 2025
With digital trends, ever-evolving, customer preferences, likings, experiences, and expectations have also taken different forms. From face-to-face interaction to using electronic tools like phones and mail, we humans have come a long way in terms of messaging and...
Types of Chatbots: Choose the One Suitable for Your eCommerce Store
The rise of chatbots in recent years has been astounding. According to a study by Precedence Research the global chatbot market is projected to be worth around 4.9 Billion USD by 2032. From being able to facilitate the user’s journey to being able to hold a...
AI in Logistics: 13 Benefits and Uses of Utilizing AI Chatbots
The need for artificial intelligence is reaching an all-time high in a variety of sectors, and the logistics and supply chain sector is no exception. Since the space of logistics deals with huge amounts of data encompassing various processes, the addition of AI...
What is the Role of AI Chatbots in Marketing? 7 Benefits
In today’s online world, chatbots are everywhere and the benefits they offer are now many and varied. In addition to being used for customer service, chatbots are used in various domains such as healthcare, banking, finance, education, and recruitment to name a...