6 Reasons Why Ecommerce Chatbots are Better than Live Chat

Introduction to Live Chat Primarily, live chat is a conversational chat with a human, just like how we chat, text, or send messages through SMS and social sites. It’s different from a chatbot because ecommerce chatbots are programmed with codes and are keyword based....

CHATBOTS FOR BUSINESS OWNERS

What exactly are chatbots? A chatbot is programmed for people to conversationally engage with the computer. People mistook it as live chat, wherein you talk with a real person. Users who have a chatbot but want to talk to a human can still switch to livechat. Chatbots...

EVERYTHING YOU NEED TO KNOW ABOUT THE DIFFERENT TYPES OF CHATBOTS

Chatbot? A robot that chats? The answer is: YES. Chatbots are technologically designed to let us interact with computers in a conversational manner. It also became a norm for websites and gadgets such as phones created in these modern times to be equipped with a...

HELPFUL GUIDELINES BEFORE BUILDING YOUR OWN CHATBOT

As a businessman, of course you want to increase and automate your business. You should have a better understanding on how you can enhance the customer journey for your company and do more of a deeper dive than just having some things that people read on articles or...